Wybot C2 review Australia

Specifications

What owners report

ProductReview.com.au listed 6 reviews for this model when checked, with a 2.4 average, 33 percent marked positive and 67 percent negative. Early owners in NSW and Queensland say it is simple to use, charges in about 3 hours, and picks up leaves, sand, cement bits, and dirt from the floor and walls, including turbo mode with the ultra-fine filter. Later reviews describe water in the electrical compartment after 12 months, a WA owner whose two-year warranty claim was refused, live chat with no answer, slow email replies, and a replacement that arrived only after months of chasing. One buyer cancelled within 12 hours over delivery and then argued over a refund. ProductReview

An Impulse Gamer household write-up used the C2 in a fibreglass pool with the Australian-plug DC charger. The author set the app on an Android phone, ran wall-then-floor until the charge ran out at about 2 hours, found fine dirt and leaves in the basket, and said it missed some small corner spots. The basket lid was easier to empty than their old Dolphin unit. The robot parked at the side of the pool. Impulse Gamer

Amazon Australia's C2 listing showed readable reviews from Australia when checked, with a 3.9 average from 12 global ratings. Australian buyers report mixed results: one said it picks up leaves, sand, and fine particles; another said turbo mode with the extra-fine filter gets silt but the unit needs the app to start; another said it works but does not get everything. Negative reviews say it loops the same strip, lasts one 2-hour cycle before a recharge, would not start after being programmed, or was sent back as faulty. Amazon Australia

Known issues

• Water reaching the electrical compartment around 12 months
• Warranty replacement refused while the two-year period was still running
• Slow or missing replies from support, including live chat with no answer
• Refund and delivery disputes after cancelled orders
• Coverage that loops the same strip and misses corners
• Battery lasting one cycle of about 2 hours before a recharge
• Units that will not start after being programmed in the app
• App required to start a clean

Warranty and service in Australia

Australian warranty: 2

Wybot Australia's refund policy warranty table lists WYBOT C2 at 24 months. The same page states that this limited warranty in no way affects a potential statutory warranty provided by law. Source (checked 2026-09-20)

The same policy offers a 30-day money-back guarantee on undamaged products returned with all accessories and original packaging. After that 30-day window, products still under warranty are offered free repair and free return shipping from Wybot; the buyer pays the shipping fee to return the product to Wybot. Returns start by contacting customer support with the reason and an invoice or screenshot of the order number. Source (checked 2026-09-20)

The Australian contact page lists support_au@wybotpool.com and +61721150882, and asks for a website order number such as AU111111. It says peak-season (September to March) replies take 1 to 3 business days. The office address published on that page is 1108 S Baldwin Ave, Suite 208, Arcadia, CA 91007. Source (checked 2026-09-20)

Alternatives

• Wybot C1: Current cordless listing. Sourced battery minutes are 150 versus 180. Filter is 180 μm on both. Both climb walls and clean the waterline, and both have sourced app control. Australian warranty is 2 years on both. Recharge method is not verified on the C1 record; this model lists a power adapter.
• Wybot S2: Current cordless listing. Sourced battery minutes are 210 versus 180. Filter is 180 μm on both. Both climb walls and clean the waterline, and both have sourced app control. Australian warranty is 2 years on both. Recharge method is not verified on the S2 record; this model lists a power adapter.

Evidence

• Amazon Australia (checked 2026-09-20)
• Wybot AU contact (checked 2026-09-20)
• Wybot AU warranty (checked 2026-09-20)
• Wybot AU store (checked 2026-09-20)
• Impulse Gamer (checked 2026-09-20)
• ProductReview (checked 2026-09-20)